Omni Connectby Sócios AI
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WhatsApp through Meta's official Cloud API

Every conversation your customer starts lands in the same place.

WhatsApp on one person's phone, Instagram on another's, email in a forgotten tab. By the end of the day nobody knows who answered what, and the request nobody replied to only surfaces once the customer has bought elsewhere.

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14-day trial on every plan · Cancel any time · 7 days to request a full refund

Inbox4 open
  • Maria S.WhatsApp
  • João P.Instagram
  • Ana L.E-mail
  • Carlos M.Webchat
Copilot suggestion

She asked about price twice in three days. Worth sending the quote and offering a time to talk.

7
channel types in the same inbox
3
interface languages: Portuguese, English and Spanish
14 days
of trial on every plan
7 days
to request a full refund after the trial

Channels

Your customer picks where to talk. Your team replies in one place.

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • SMS
  • Email
  • Web chat

WhatsApp through three routes: Meta's official Cloud API, Evolution and WAHA. You pick based on volume and on whether you need a verified account. Instagram and Messenger come in through Meta's official login, Telegram through a bot, email through SMTP and IMAP, web chat through a snippet on your site.

Independent product. Not affiliated with, sponsored by or endorsed by Meta, Google, Telegram or Twilio. All trademarks belong to their respective owners.

Before and after

Three things that vanish when support lives in five places.

Today

The customer messaged on Instagram, chased on WhatsApp, then wrote an email. Three people answered the same thing, none of them aware of the others.

With Omni ConnectOne timeline per contact, with every channel inside it. Whoever opens the conversation sees what was said, by whom and when.

Today

The question "where is that deal at?" turns into half an hour of scrolling chat and a spreadsheet nobody has updated since last week.

With Omni ConnectThe deal lives on a visual board, dragged from stage to stage. Monday's meeting goes back to discussing deals instead of spreadsheets.

Today

Writing the tenth reply of the day drains the whole afternoon, and the conversation that mattered most is still the one left for later.

With Omni ConnectThe copilot reads the history, drafts a reply in the customer's language and flags who is close to buying. You review and send.

How the product splits up

Four fronts, one operation.

Support

One inbox for every channel

Conversations from seven channel types land in the same queue, with assignment by person or team, saved replies, internal notes and the customer's media kept alongside.

  • Automatic assignment and per-team filters
  • Saved replies and internal notes
  • WhatsApp groups kept in sync
  • Audio, image and documents in one history
inbox
  • Maria S.WhatsAppAna
  • João P.InstagramAna
  • Studio BelaE-mailPedro
  • Carlos M.Webchat·
Sell

The pipeline where the conversation happens

Every deal is born from a conversation and moves across a draggable board. Tasks, appointments and products stay attached to the deal instead of scattered across tools.

  • Visual board with stages you define
  • Deal health scored from the real history
  • Tasks and appointments straight from chat
  • Product catalog wired into the quote
funil

Contato

Studio Bela
Ótica Sul

Proposta

Maria S.

Fechamento

Clínica Vita
Prospect

Fill the top without leaving the same base

Lead lists, campaigns with templates and text variations, all writing into the same contact that later becomes a conversation and a deal.

  • List import and form capture
  • Campaigns with templates and A/B tests
  • Text variation to cut repetition
  • Opt-out honoured on every send
campanha
variação A62%

Oi {nome}, vi que você olhou o pacote premium.

variação B38%

{nome}, separei uma condição para o premium.

See

Numbers that answer human questions

Volume per channel, response time, conversion by rep and by product. Plus a daily briefing summarising what changed since yesterday.

  • Dashboard with volume, SLA and conversion
  • Daily briefing written by the AI
  • Alerts for stalled conversations
  • Broken down by channel, person and product
painel

1.284

conversas

4 min

1ª resposta

18%

conversão

What is inside

Fourteen modules, none billed separately.

  • InboxEvery channel in one queue, with assignment and filters.
  • PipelineDraggable board with the stages you define.
  • ContactsOne base, with duplicate detection and merge.
  • LeadsImported lists and form capture.
  • List marketplaceCompany search by segment and region.
  • WhatsApp groupsGroup sync and participant extraction.
  • CampaignsSends with templates, A/B tests and safety limits.
  • TemplatesReusable copy with variations and variables.
  • TasksTo-dos tied to the contact and the deal.
  • CalendarAppointments, reminders and no-show risk.
  • Internal messagesTeam chat without leaving the tool.
  • DashboardVolume, SLA, conversion and revenue by segment.
  • AI briefingDaily summary of what moved in the operation.
  • SettingsChannels, permissions, products and knowledge base.

How it works

Four steps to the first conversation.

There is no mandatory onboarding call. The first channel usually connects in the same session where you create the account.

  1. 01

    Create the account and the workspace

    Sign in with email and password or with your Sócios AI account. The workspace is yours, and your team joins by invitation with the role you choose.

  2. 02

    Connect the first channel

    WhatsApp by scanning a QR code or through Meta's Cloud API. Instagram and Messenger through Meta's login. Telegram through a bot, email through SMTP and IMAP, web chat through a snippet on your site.

  3. 03

    Bring contacts in and shape the pipeline

    Import a spreadsheet or let contacts arrive through their own conversations. The pipeline stages are yours, not a fixed template you have to accept.

  4. 04

    Let the copilot work alongside you

    It summarises the history, drafts a reply in the customer's language and flags the deals that need attention. Nothing reaches the customer without your approval.

Trust and compliance

What we commit to, and where it is written down.

The official route wherever one exists

WhatsApp through Meta's Cloud API, Instagram and Messenger through the official login. Where no official API exists, the interface states which route is in use so you can decide clearly.

Read the Terms of Service

Privacy written before the code

Which data is collected, what for, for how long and with whom it is shared. No language that covers everything and explains nothing.

Read the Privacy Policy

Isolation in the database, not just on screen

A query made outside your workspace does not return your conversation. And the list of who processes data on our behalf is public, with each one's purpose and region.

See the subprocessors

You decide who sees what, and when to erase it

Owner, admin, manager and member roles, plus per-module permission across view, create, edit, delete and manage. Data deletion can be requested at any time.

How to request data deletion

Billing with no small print

Price and currency appear before you confirm. A 14-day trial, cancellation from your own account and 7 days to request a full refund.

Read the Refund Policy

No growth hack that gets your account banned

The platform does not sell likes, followers or automated engagement. That kind of shortcut is what gets a business account blocked, and the account is yours.

Read the Acceptable Use Policy

Pricing

A price that follows your size.

You pay a monthly base plus an amount per user. Included channels come with the base, and each additional channel has a fixed price.

Starter

R$197/month

+ R$59 per user/month

  • 2 channels included
  • Additional channel at R$59/month
  • 14-day trial
Start with Starter

Pro

R$549/month

+ R$79 per user/month

  • 6 channels included
  • Additional channel at R$59/month
  • 14-day trial
  • AI assistant inside conversations
Start with Pro

Enterprise

R$1,497/month

+ R$89 per user/month

  • Unlimited channels
  • Additional channel at R$59/month
  • 14-day trial
  • AI assistant inside conversations
Start with Enterprise

If it does not fit, you can walk it back.

Every plan starts with a 14-day trial. Cancel during the trial and nothing is charged. After it, you still have 7 days to request a full refund of the first charge, with no justification needed.

Read the refund policy

See the plans page

FAQ

What people ask before subscribing.

A card is requested when you subscribe, but the charge only happens once the 14-day trial ends. Cancel during the trial and nothing is charged.

Start with the channel that hurts most.

Connect one channel, bring the team in and watch a full week of conversations in one place. If it makes no difference, you leave at no cost.

Create accountSee pricing

14-day trial on every plan · Cancel any time · 7 days to request a full refund